MES + AI FOR MANUFACTURING

A factory that knows what it's doing.

ServoSync connects planning, engineering, work orders, shop-floor reporting, quality, maintenance and machine data — in one system. It was built inside Servoteh and is used there every day, in real production.

MES · in production at ServotehERP · April 2027AI · assistant, dictation, requests
01 · Origin

Built on the shop floor, not in a boardroom

ServoSync didn't start as a slide deck. It has been growing for years inside Servoteh, a Serbian industrial-automation manufacturer — where work orders are launched every morning, operations are measured and machines are monitored. Every feature has passed a test no demo room can simulate: a real shift.

68
machines in the production plan
87
machines under maintenance
5
SCADA systems monitored 24/7
02 · Who it's for

For factories that run on work orders and operations

ServoSync is strongest where it was born: discrete and project manufacturing, small and medium batches, frequent changes and in-process inspection. If your work is measured in work orders and routing operations — this is your system.

Machine building & metalworking

Machining, welding, assembly — orders running through dozens of operations and machines, with engineering data that changes as you go.

Special machines & lines

Project manufacturing where every unit differs, and drawings, CNC programs and BOMs have to follow the order.

Small and medium batches

From one-offs to a few hundred pieces, with shifting priorities, rework and in-process inspection.

Manufacturers with a service arm

Production that also maintains its own machines, vehicles and buildings — and wants all of it in one system.

03 · Platform

One platform. MES today. ERP tomorrow. AI across the system.

In production

ServoSync MES

The heart of production: planning, launching, work orders, engineering, piece-level tracking, quality, maintenance and energy — in real time, from the office to the shop-floor kiosk.

April 2027

ServoSync ERP

The business layer of the same platform: items, partners, inventory, purchasing, sales, finance, VAT, HR and payroll. Introduced in parallel with your existing accounting — no leap into the void.

A layer, not a module

ServoSync AI

An intelligent layer above the system: dictate a task from your phone, AI structures it and routes it for approval, analyses and tracks requests, processes photos and documents. People still make the decisions.

04 · ServoSync MES

Everything your shop floor does — in one system

PLANNING

Planning & launch

Schedules, capacity and paper-free order launch.

ORDERS

Work orders & operations

Every operation, every worker, every minute — recorded.

ENGINEERING

BOMs & routings

Routings, BOMs, CNC programs and drawings in one place.

SHOP FLOOR

Kiosk, mobile & TV

Workers report via barcode scan; the floor watches live status.

QUALITY

Quality

Inspection, scrap and rework — with a reason and a signature.

MAINTENANCE

Maintenance

Fault reports, jobs, costs and per-machine history.

ENERGY

Energy & SCADA

Boiler rooms, solar plants and consumption — monitoring and alarms.

TRACKING

Production tracking

From blank to delivery: where every piece is — instantly.

Production plan in ServoSync (illustrative view)
05 · From production

Screens from the live instance at Servoteh

This is what ServoSync looks like at Servoteh today — captures from the system that is running as you read this page. Every number comes from a single factory, the one where the system was built. Customer names and personal data are blurred.

57 modules in one system

Everything in one place

Production, quality, engineering, assembly, logistics, equipment and energy, HR, sales and purchasing, finance — each area with its own modules.

68 machines · 17,057 operations

Plan by machine

Open and overdue operations for every machine, laid out day by day. Whatever is ready to run shows up immediately.

110 active items, live

Order tracking

Every active item on one screen: progress, inspection, problems and due dates. Clicking a row opens the item's full tree.

418 kW monitored 24/7

Energy & SCADA

Three boiler rooms on three different PLCs (Unitronics, Siemens S7, Loxone) and two solar plants — readings and alarms in real time.

87 machines · 45 vehicles

Maintenance (CMMS)

Machines, vehicles, buildings and IT equipment with fault reports, preventive schedules, due dates and maintenance work orders.

Built in, not bolted on

AI assistant

An assistant built into the system — questions about the company and its procedures, dictated tasks and day-to-day help, under the same permissions as everything else.

Captured at Servoteh, 20 August 2026.

06 · ServoSync AI

AI prepares — a person decides

ServoSync AI
YouOrder two 6205 bearings for press P-2, it's urgent.
ServoSync AII've drafted a purchase request: 2× bearing 6205, high priority, linked to machine P-2. It's waiting for your approval before it goes to the supplier.

Dictate — the system prepares

Record an instruction on your phone as you walk; AI turns it into a structured task. Nothing is executed until an authorised user confirms it.

Requests that structure themselves

AI analyses, classifies and drafts a plan for every request — an administrator decides what enters development, and in what order.

An assistant inside the system

Questions about the company, its procedures and guidelines — without digging through folders and e-mail threads.

Photos and documents

AI processes attachments from the field and the shop floor: it recognises, describes and links them to the right order or report.

AI suggests and prepares; every data change goes through permissions and human confirmation, and leaves an audit trail.

07 · ServoSync ERP

ERP is coming. No leap into the void.

The ERP layer of the same platform will be available from April 2027. Roll-out runs in parallel with your existing accounting: the switch happens at the start of a business year, on data that has already been reconciling for months.

Today
MES in production, ERP modules in development
2026–27
ERP pilot in parallel with accounting
April 2027
ServoSync ERP available
08 · Implementation

One month from signature to running on the floor

No MES is switched on with a button. Implementation takes a month, and both sides use that time: you to prepare data and people, we to fit the system to your processes and connect it to what you already run.

  1. Week 1

    Process walkthrough

    We walk your production: how an order is born, who approves what, where the bottlenecks are and which papers circulate.

  2. Week 2

    Data & integrations

    Migrating items, partners, machines and engineering data; connecting your accounting, machines and existing systems.

  3. Week 3

    Role-based training

    Separately for planner, engineer, supervisor, inspection and kiosk workers — each learns only their part, on their own examples.

  4. Week 4

    Parallel run

    The system runs alongside your current way of working. When the numbers match and people are comfortable, the old way is retired.

09 · Platform & security

Your instance. Your database. Your colours.

Dedicated instance and database

Every company gets its own instance with an independent database — your data is not shared with any other customer.

On-prem or cloud

On your server inside the factory or in the cloud — same system, your choice.

Permissions & audit trail

Everyone sees exactly what they should; every change leaves a trail in the system.

Connected to machines

PLC and SCADA links, barcodes at every step, integrations with your existing systems.

Backup & recovery

Automatic scheduled data backups plus a separate system copy for fast recovery; recovery targets are agreed in the contract.

Access your way

LAN-only, via VPN, from the internet — or combined. You choose how open the system is; the default is the strictest.

10 · Pricing

A clear licensing model

Sized to your company

The monthly subscription depends on your headcount — not on how many people use the system.

Unlimited shop floor

Kiosks, mobile and TV screens with no per-head charge — every worker on the system.

AI included

The intelligent layer is part of every package, within a fair-use limit — never a separate line on the invoice.

No hidden costs

Implementation, training and support — known and agreed up front. Full data export guaranteed at any time.

Limited to 10 companies

The First 10 programme

The first ten companies join as development partners: a fixed 30 % discount for the first two years, priority implementation and a direct say in the product plan — your requests are considered ahead of everyone else's.

Apply for the programme
11 · FAQ

What people ask us before the demo

Short, honest answers to the questions that come up in almost every first conversation.

What does it cost?

We don't put the price on the site because it depends on the size of your plant, the number of users and the modules you take. It is billed as a monthly subscription per company, with no per-machine fee. You get a concrete figure in writing after the demo — and the first ten companies join the programme with a fixed 30 % discount for two years.

How long does implementation take?

Count on a month. Week one is a survey of how you actually work and data preparation, week two master data and work orders, week three work on the shop floor with your people, week four going live. The system goes in piece by piece — nothing old is switched off until the new part works.

What happens to the data in our current system?

We migrate it. Items, bills of materials, customers, open work orders and production history — we have done this from Access databases, SQL servers and Excel sheets. During the transition your old system can keep running in parallel until you are satisfied the new one gives the same numbers.

We already have accounting software. Do we have to replace it?

No. ServoSync MES covers production and works alongside your existing accounting — data is exchanged by export or a direct link, depending on what your software supports. The ERP layer is announced for April 2027; until then nothing has to change.

What if the internet goes down?

The system can run on your own server over the local network, in the cloud, or as a combination with VPN access from outside. On an on-premise setup an internet outage does not stop production: kiosks, scanners and work reporting keep running over the local network.

Who owns the data, and can we export it?

The data is yours. Every company gets its own database, separate from everyone else's. Excel and PDF export is available in every view, and on request we provide a full database export — free and without delay, including if you decide to move on without us.

Do we have to buy new equipment?

As a rule, no. It runs on ordinary PCs, tablets and phones with inexpensive barcode scanners. For the shop floor we recommend one screen per department and one kiosk per group of machines. Boiler-house and power-plant monitoring is a separate module where the hardware depends on what you already have.

What is support like?

Direct — you talk to the people who wrote the system, with no middlemen and no tickets travelling abroad. Fixes and new capabilities ship continuously and are included in your subscription.

12 · Contact

See your factory in one system

The demo takes 45 minutes and we run it on your examples — bring one of your own work orders and we'll walk it through the system. First market: Serbia and the region.

We use your details solely to answer this enquiry.

Ugrinovačka 163, 11272 DobanovciBelgrade, Serbia